What a great end to 2006! Not only did Waiting for Your Cat to Bark? Persuading Customers When They Ignore Marketing reach #1 on the Wall Street Journal list, as well as charting big on the New York Times, USA Today, BusinessWeek, and Amazon bestsellers lists, but now Advertising Age is chiming in with a meowing high-five.
Should auld acquaintance be forgot? We're still not sure if that's rhetorical. One thing's certain, though: if 2007 shapes up any better than this year, we'll be entirely bored with congratulating Lisa T. Davis and Bryan & Jeffrey Eisenberg for their fantastic work.
So, for those who haven't gotten around to reading the book, what are you waiting for?
10 books you should have read
December 2006 (Volume 77; Number 51)
(c) 2006 Crain Communications, Inc. All rights reserved.
1. Rex Briggs and Greg Stuart: "What Sticks: Why Most Advertising Fails and How to Guarantee Yours Succeeds" (Kaplan Business)
Uses data from experiments by real marketers to cut through the doomsday hype and cynical opportunism that surround the slow death of conventional advertising.
2. Charles Hughes and William Jeanes: "Branding Iron: Branding Lessons from the Meltdown of the U.S. Auto Industry" (Racom Books)
Uses lessons from the car business to hammer away at the importance of creating world-class brands, chastising the industry for going "safe, soft and somnolent."
3. Chris Anderson: "The Long Tail: Why the Future of Business is Selling Less of More" (Hyperion)
One of the most-discussed concepts and most-used catchphrases of the year, the "long tail" theory has its fair share of lovers and haters.
Jeffrey Pfeffer and Robert I. Sutton: "Hard Facts, Dangerous Half-Truths
and Total Nonsense: Profiting From Evidence-Based Management"
(Harvard Business School
Denounces many modern management practices based on hype and conventional wisdom.
5. Bryan Eisenberg, Jeffrey Eisenberg and Lisa T. Davis: "Waiting for Your
Cat to Bark? Persuading Customers When They Ignore Marketing" (Nelson
Breaks down tools such as consumer-generated media and word-of-mouth marketing to help marketers reach today's aloof, independent customer.
6. Seth Godin: "Small Is the New Big, and 183 Other Riffs, Rants and Remarkable Business Ideas" (Portfolio Hardcover)
Tips and ideas culled from Godin's blog and Fast Company column for everyone from McDonald's to business schools. The, er, big idea: Act small if you want to be big.
7. Robert Gordman and Armin Brott: "The Must-Have Customer: Seven Steps to Winning the Customer You Haven't Got" (Truman Talley Books)
For companies looking to expand, this book lays out the steps to not just retaining core customers but winning over those who are more elusive.
8. Glenn Reynolds: "An Army of Davids" (Nelson Current)
How advances in technology "empower ordinary people to beat big media, big government and other goliaths." Podcasts and blogs are the least of your worries.
Pat Fallon and Fred Senn: "Juicing the Orange” (Harvard Business School Press)
many advertising books, this is smartly written and fun to read. But it must be
said that the "aha" moments are evened out by the number of
businesses no longer making juice with Fallon.
Fred Reichheld: "The Ultimate Question" (Harvard Business School Press)
Reduces customer-loyalty quandaries to a breathtakingly simple question: "Would you recommend us to a friend?" Of course, after that, things get more complicated after that.