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Kare Anderson

Bryan & Jeffrey, As a former WSJ reporter who speaks on communication I LOVED your book. You write for the extremely experienced online experts and those who've been working online for a looong while (like me) and who remain non-geeky - but now know how great a truly customer-centered site and related work can be. You two should be interviewed on SpeakerNet and get a wider introduction to the world of speakers, coaches, trainers (and those, like you who can serve them)...
- another fan, Kare, author, SmartPartnering

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